“While I was new to cosmetic surgery, I was not new to working with people. Having the people skills already, along with what I learned from Catherine, gave me the proven strategies to jumpstart my success as a patient care coordinator.
Within 2 months, I was comfortable in my role and my consult conversion rate runs consistently at 80%. I’m more confident than ever going into the consultations and using the converting strategies to get to a YES!
Catherine’s training videos are short and informative. They give you the tools and scripts to help you become more successful. I loved taking the quizzes at the end of each video which helps to retain what you have learned . Completing the metrics each week was a great tool to assist me in keeping track of my success and what I could work on. During the amazing coaching calls with Catherine, we discussed these metrics which has turned me into a confident and competent closer.
I highly recommend The Converting Club to anyone who wants to “up their game” and be the best coordinator they can be.”